HTC — DOSE NOT PROVIDED WARRANTY

Address:

Bardhaman, West Bengal

My name is shampa das i have parches a HTC 816G mobile in 10, 12, 14 .At present the mobile camera dose not working, i go to the service centre the have said to me pay Rs 13000 (kolkata service centrer )because this problem dose not cover up warranty .Then i go to the durgapur service centre they have receive the mobile and send, Today they have sand a budget mail Rs 8000, I asked u only 5 month company dose not provided your warranty ? & I call their customer service centrer & asked the reason they have don't receive my ph . I request to please solve my problem otherwise i have go to the legal step. Repair Information Ticket Number RMA Number Main Cause Outbound Tracking No. Problem Category Service Job Status Unit Symptom Warranty Status Problem Description CID Remark 15INA[protected] CCU[protected] MAIN CAMERA, FRONT CAMERA, BATTERY DRAIN FAST [protected] Main Camera malfunction-MAIN CAMERA, FRONT CAMERA, BATTERY DRAIN FAST Hold for Quotation OOW(Customer abuse/misuse) MAIN CAMERA, FRONT CAMERA, BATTERY DRAIN FAST True Consumed Part Sr.No. Part Number Part Description Quantity Price Amount 1 HTC-35H00220-01M BATTERY LI-POLYMER 2600MAH 3.8 2 739.97 1479.94 2 HTC-36H01075-02M Speaker, 26202479, LONGCHEER ELECTRONICS, ???, VTO#DCG 2 72.01 144.02 3 HTC-54H00578-00M CAMERA LONGCHEER ELECTRONICS 1 1 1720.81 1720.81 4 HTC-72H08813-01M EMI GASKET LONGCHEE 1 3.31 3.31 5 HTC-76H0B299-00M ADHESIVE-DOUBLE TAPE BATTERY C 2 11.59 23.18 6 HTC-76H0B527-00M ADHESIVE-DOUBLE TAPE BATTERY C 1 9.10 9.10 7 HTC-76H0B528-00M ADHESIVE-DOUBLE TAPE BATTERY C 1 11.59 11.59 8 HTC-77H02124-01M Tamper-Evident Label, Pearl White, LONGCHEER TELECOMMUNICATION, 70150159, VTO#C 1 1.66 1.66 9 HTC-77H02248-00M REGULATION LABEL LONGCHEER ELE 1 3.31 3.31 10 HTC-99HACH001-02 FRU MAIN BOARD HTC ENGLISH-WWE 1 3704.83 3704.83 Service Job Documents Cost Head Amount Part(+) 7101.75 Labor(+) 0.00 VAT(+) 1029.75 Disc(-) 0.00 ServiceTax(+) 0.00 Edu. Cess(+) 0.00 SSEdu Cess(+) 0.00 Spl Disc(-) 0.00 Net Total 8132.00 Thanking You Shampa das [protected]