HTC — egarding delay in repair of my cell ph.

Address:

New Delhi, Delhi

I have given my phone at Htc Service centre ( Ansal Plaza Delhi). I have been told that it will be repaired with in a week but it has been 1 month now & I am still waiting for my device to get repaired. Every time I call i always get the same answer that its under process as parts are not available. I have purchased my phone on Jan 2015 itself with in 2 month only it stopped working & now you people are taking ages to get it repaired. Can any one please let me know the exact time by when I can expect my phone back as it has already been delayed a lot. I am extremely sorry to say but your services are just pathetic. Firstly its next to impossible to connect to Htc customer care no or the service centre no provided & after that if some how you manage to get in touch to any executive, you always get the same response. I request you to please get it repaired on priority basis as it has been delayed a lot & I also request you all to please improve your customer services.