[Resolved]  HTC — Extremely unhappy with the service and problem still not resolved

Address:Mumbai City, Maharashtra

After paying Rs 29752 for service for a phone i bought for close to 53, 000 Rs a month back, i am extremely disappointed with your professionalism and service which forces me not to use HTC brand ever or not to recommend to any one . Immediately after servicing i was unable to access play store, i had to send the same to the shop again . And the when it came back bottom of the panel ( near mouth piece) has come out partially . This is the kind of work you do for the 29, 000 payment you have taken . Now i feel i did a mistake of repairing and spending money, i should have left the phone just like that, i would have wasted only 53k instead of 82k . But after that repair work it came back with anotherptoblem, where the pins in the sim tray broken which now HTC is asking another 20000 to repair this is besides the 29000 already paid for repair . Am I gone insane to spend so much on a phone, I want to raise a complaint to the higher authorities asap, no other client should go through such pain again . Regards ( Sarin Mohan) Sarin Mohan
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Aug 14, 2020
Complaint marked as Resolved 
HTC India customer support has been notified about the posted complaint.
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