| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Dear Customer Care,
As mentioned our mail in trail, I am facing problem in my mobile handset - HTC 616 Desire.
I would like to inform you that I had purchase HTC 616 Desire almost 7 month back.
Some days back I had face some problem in headphone Jack and for that reason I deposit the hand set in Service Center After receiving mobile handset from HTC service center, after a week time, I lost my mobile display. It is a major problem that I am facing now. Really It is my bad / worst experience, that I am facing. I visited 3 times to HTC service with some problem that I mentioned in our tail in mail, but now problem is major. Currently scenario is embarrassment for me.
As per discuss with HTC service center, they said we will provide your mobile set within 20 days & One more thing they said, customers are facing problem in this mobile set i.e. HTC 616 Desire.
After repairing, what is a security, It will work fine in future?
I requested you to kindly replace my handset and provide me a new handset.
Thanks for your corporate on in Advance.
Regards,
Sudhir Gupta
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