HTC — Faulty Repair

Address:

492010

I gave my HTC ONE mobile phone for repair on 6 June 2016 at Unique Solutions Raipur which is the authorized service provider for HTC in raipur. I was returned the phone, but when I tried to start the camera, it did not start and showed the message unable to connect to the camera. I returned it back and they took two days to contact me back that too after calling them a lot of times. They said, that the motherboard is faulty and the connection point has been soldered, hence the camera is not working. I asked the technician if that was already done, why was the camera working before. The person at the Centre Arun Raot was extremely rude and unprofessional. I am extremely disappointed and I am going to register a complaint in consumer forum.