[Resolved]  HTC — HAND SET WAS BECOMING HOT AND GOT DEAD

Address:

Kolkata, West Bengal

MODEL: HTC Desire U Dual SIM S/N: ht35mpg00145 IMEI: [protected] Part No: 99HTZ010-00 Ticket no. 13INA[protected] Job no: CCU[protected] With reference to the above I have handed over the handset to a HTC Service centre, 55 Manictala Main Road Bagmari North Road, kolkata-700054 and they said that it will be send to Bangalore for repairing. It is surprising that my handset which has purchased on 06/06/2013 has already visited service centre two times and this time they said it will take 10 to 15 days to repaire instead of giving assurance of replacement. So my question is where is its brand value? within 5months set got dead previouly it was functioning slow and becoming hot i[censored]sed more than 10 to 15 minutes and at the of charging. So i am scared of thinking that what is going to happened after 1 year, the warranty period. So i really seek your valued service in this regard and need replacement of the hand set with warranty,