[Resolved] HTC — handset repair

tarunkumar3210

from Amritsar, Punjab

Address:

Bareilly, Uttar Pradesh

My mobile stop working dated on[protected]. so i put up it before local dealer Apex communication butler plaza bareilly. local dealer has sent my phone to HTC service center AGRA. so that nearly 20 days has passed and local dealer as well as service center could not satisfy me about my mobile. Hans we assume that service is not good for ur company. so i request to you to direct to complaint authority to provide my mobile with 3 days. otherwise i will have to go for legal processing to protect my right..

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Aug 14, 2020

Complaint marked as Resolved

HTC India customer support has been notified about the posted complaint.

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Comments

tarunkumar3210

from Amritsar, Punjab

nitingeorgian

from Mumbai, Maharashtra

I have submitted my HTC 820 handset in service center, nashik for touch panel damage issue on 30mar2015. It has been almost two & half months now but i have not received my repaired handset. Even after sending many mails & making hundreds of calls to the company, no response has been given by them. Every time i call them, i am given with a new excuse. I am a govt servent and i have been posted to a new place. I have told them my problem then also no response has come from their side. I am completely fed up by their excuses and have been harassed mentally. Such type of response is never expected from such reputed company. The invoice & photo of dameged handset is attatched. The ticket no for the repair is 15INA[protected], You are kindly requested to take the necessary action in this regard as soon as possible.

nitingeorgian

from Mumbai, Maharashtra