HTC — Hot received my HTC handset from service centre
R
rahul98766
from Jamshedpur, Jharkhand
Address:
East Singhbhum, Jharkhand
I had purchasedHTC desire 816 in 2014 H2 for 23000/-.
It' sscreen was broken and changed in the month of January 2015. I paid Rs. 5000/- for repairs.
In month of April I got issues with touch screen and submitted to the collection centre of Jamshedpur on 18th April 2015.
I received a new Handset in lieu of the old one as it was irreparable on 9th May 2015.
While checking it I found that the sim slots are not working and immediately contacted the collection center about it. The faulty handset was submited on 14th May 2015 back to collection center.
Finally the receipt was generated on 27th May due to network problems.
now its almost 65 days and I'myet to receiveback my handset
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HTC India customer support has been notified about the posted complaint.
Jun 22, 2015
Updated by rahul98766 Even after contacting the Customer Care they are not responding and the call center persons need to be explained over and over again of the same thing.
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