| Address: | Chennai, Tamil Nadu, 600028 | | Website: | www.htc.com/in |
I have got this mobile before seven months. Within first 3 months itself there is a problem with my mobile they told that the primary camera went off completely I gave that to the service centre and got it back. Then within 2 weeks I have a problem with my front camera it also went off. Then again I submitted my mobile to the service centre. Now to repair my mobile within warranty period they are telling that I have to pay 13, 000 for 24, 000 mobile, which is not at all fair. I asked for the replacement they said like there are some water traces in my mobile which will be not covered within my warranty. I have kept mobile very safe, I never used my mobile without a case or a tampered glass. They are telling that even if there is moisture or sweat it will not be covered with warranty, I can't cover the speaker and talk with anyone or i can't put a complete closet to my mobile to use it. Within 8th month of my warranty period they are asking me to pay for it to repair and also they are ready to replace my mobile, since it will not be covered within their policy terms. I'm really fed up with this mobile, I got this in EMI . I know how difficultly I faced while paying for it. I want a new mobile. Was this information helpful? | 
Post your Comment