| Address: | 560068 | | Website: | Bangalore |
Hi, I bought this set htc desire616 on oct 2014. I was facing overheating and hanging issue that was minor in starting, but mic was not working properly. from starting itself from oct 2014, but i thougt its due to network issue, new handset will not give issue. I informed to HTC customer support about this faulty device. they suggest me to do factory reset, but it doesnot work. some how i was using. finally i have decided to visit service centre, and visited on july 2015, finally i handed over my to TVS electonics bangalore after so many discussion. and they made me wait till 31 August 2015.when i was pis toff with running behind tvs electronics bangalore, they were stating there is hardware issue so its taking time and sent it to central location of HTC for repair, i took it on august 31, 2015. but issue still i was facing with device like hanging and overheating they only repair my device mike and audio jack. I was thinking to visit service centre but they have given statement some what device will hang. finally my device dead on nov2015, unable to open. I visited marathalli service center, they were not accepted the device they suggest to visit the service center where i visited earlier as they told its hardware issue, they told there is no repair done on this device. I went 17 dec2015 to TVS electronices bangalore, i explained the issue and i asked to show the details what they done in last servicing, in there i seen they done software flash only which is not related to hardware, they told me its hardware issue...and they took one month stating they sent device for hardware issue so taking this month time. now i get to know they havn't done any thing. So please help me with this. My device IMEI- [protected]
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