HTC — Htc desire 616/service centre behaviour

Address:	Kurukshetra, Haryana, 136118
Website:	www. consumercomplaints. in

There is some software problem in my htc desire 616 mobile.Some file missing error msg flash whenever i try to open any app and it crashes all the time. And when i visit in sector 7 htc service centre in kurukshetra Haryana for solution of this problem in place of solving my problem they told me that my phone's mother board could be damaged while installing software and they are not responsible for any damage to my mobile. What the hell is this i can't imagine that phone's mother board could be damaged in installing software and by the way where a customer have to go and who take responsibility of solving problem if service centre is not ready to take responsibilty... .very bad service why i take chance to damage my mobile if htc is not sure about their work quality... ...take a suitable action in this matter and take responsibility o[censored]r work otherwise i have to seek help of consumer court in this matter. My mobile number is [protected] name Dharam singh