[Resolved]  HTC — HTC desire 816-Product fault

Address:

New Delhi, Delhi

Dear Sir/Madam, I have brought HTC desire 816 phones in the month of July 2014.yesterday suddenly mobile screen was vibrating and display went black. I have restarted the phone but unfortunately I was not able to see anything on mobile screen. Today morning (21st Nov-2014) I went to HTC service center at New Delhi-Kalka-JI, and asked them to check my mobile but as per them this is damaged product and they cannot repair under warranty. As I explained already there is no single scratch on my mobile screen then how its damaged case. This is clearly showing its mobile defect which I am facing then what is they meaning of warranty of new cell. I can understand in case of physical/intentional damage warranty can be void but what if it is due to electronic or hardware defect? Regards, Sunny Mob:-[protected]