HTC — Htc desire-c

Address:

Chandigarh, Punjab, 160022

Sir/Madam With due respect it is for your kind information that I Pawan Kumar had been handover my HTC Desire -C device at Sector 47C Chandigarh at SCO No. 104 First Floor bearing my handset IMEI NO. [protected] with my contact no. [protected] and in this regard I had already made my complaint in this form earlier but till date I have not got any positive response from your side. I had been contacted by mobile no this [protected] and he had told me his name Srivastava. He said to me that 70 to 80% refunded to me and he will inform to me with in 15 minutes but even elapse of more than 15 days he also not give to me any reply. More over I had made SMS to him on dated[protected] after that he had not reply to me regarding whats going with my device. thereafter I making a call in this regard l to HTC center and they told me that my device will be repaired on dated 22/12/2015 and same will be handover to me on this date. when I enquaired in this regard today with call centre no [protected] three times they disconnected my call after my try again and again they told me that it will be repaired on dated 29/12/2015. I am very much surprised that so many times they told me it is old dated device i agree with it but it does not mean that it will not be repaired by you. I humble request with your company why you making such device that can not be repaired or old dated. more over your company name is also so old in this way will change the name of your company. I once again requested kindly do the needful in this regard otherwise I have no option to make your complaint on Department of public grievances cell which located at Delhi. thanks with regards, Pawan Kumar # 47-A. Sector 43-A, Chandigarh. Contact No [protected] & [protected]