| Address: | Mumbai City, Maharashtra |
I bought HTC Desire X in May-2014. After one month o[censored]sage there were problems like voice during call, SIM card not detecting, over heating, Mobile hang. And after that my mobile was dead. I gave my mobile to the service center team for the repair. They gave me my mobile back after 5 days only. Thats great for me. They told that they replaced mother board. Actually mother board not replaced in that. Call center person told that there was software issue. But as soon as i reached home, after some time mobile again went dead. Again i gave my mobile for the repair to the service team. After one weak i got my mobile from the service center team. But in one day mobile started giving problems like SIM card not detecting in both card slots, unexpectedly mobile is getting rebooted. over heating. So i called HTC team and told them that the device is defective from the initial. SO PLEASE GIVE ME REPLACEMENT FOR THE DEVICE. I cant get time for the repair procedure now since mobile is behaving abnormally. But they are not agree on replacement. Brands like HTC is having this kind of response and gives very poor service. There is no quality check performed on the device otherwise multiple problems. and its very difficult to visit service center daily.
Requesting India consumer team to help me on this. Was this information helpful? | 
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