HTC — HTC flagship phone HTC One is crap and faulty

Address:Chennai, Tamil Nadu

Its been almost five months since I bought HTC One. I was very happy and delighted for the smart phone because this was the first time I was going to own it and that too after spending a very good sum of money, but all my expectations got shattered when I started using this phone. Within days o[censored]se, issues started emerging out with problems like pinkish tint in camera, complete accessories malfunction etc. So I gave the phone for repairing. The service centre personnels repaired the phone but gave me back after 2 weeks. It had just past 3 days then a new issue emerged of vibration where phone will vibrate when pressed at the back or it will vibrate frequently at any random moment kept idle. There emerged the problem of charging where it will take around 9 hours to charge the phone. So once again I went to the service centre(Service centre is around 15 kms from my place). They took my phone gave it back to me after reparing in 4 days . And when I started using it, I found that they have not fixed the vibration issue and the phone which i got back was still having this issue. I have already talked to the customer support team many times and they always advice me to go to the service centre. Have I bought the phone for visiting the service centres? Have I bought HTC so called flagship phone with so much money just for facing problems, visiting service centres, talking to the customer care ? Now when I flash back, I regret for the time when I bought this faulty HTC One. I totally feel that I should have gone for an iPhone or Google's Nexus. Just hope for my phone to behave normal.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information