Address: | Gautam Buddh Nagar, Uttar Pradesh |
i have bought this phone on around in january and just in 6 months i have faced problems 4 times . 1st time i got a problem in a charger which dey replaced 2nd and 3rd time i got problem in handsfree which they again replaced but now 4th time i got problem in my mobile itself, its not detecting any headphones in it. i submitted my phone on 19th july, they told me give it back in 5--6 days but still i have not got it. On 25th july i called in a company and they told me that they are not able to recognise the problem and told me call back in 48 hrs on 28th july i again called there and then they told me that they dont know when will be i m getting my phn and told me in 48hrs on 30 th july i again made a call der and they again told me that they dont know that when will i get my phone back, so i told them give me a replaced phn or give my money back, they told me that please call in a day or two . so today 31st july i again called them and i got same reply that they are not sure that when will my phn be repaired but today i told them that i[censored] cant resolve it then give me my money back or a replacement, and u will be shock after there reply, they said that they still neeed 10 more days . see sir m a middle class man and m really worried about my money because after 10 days also they are not giving guarantee of giving it to me, and what if i get another problem next time . sir please help me by getting my money back . otherwise i have no option to go to consumer forum Was this information helpful? |
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