[Resolved]  HTC — HTC Mobile Handset Service Problem

Address:

Bangalore, Karnataka

I own HTC Desire 816 Dual SIM Phone, I had brought the device on September 2014. Device had a problem, I had give my HTC Desire 816 dual SIM for service in Sai Srininvasa Technologies, Bangalore. Issues with my phone was network not recognized. People who call my number was said out of coverage area. Even though my phone was active and SIM was showing up the network, this was with both the SIM slots. Data was not working as well even though I had a 3G connection enabled. Service center people said its serviced and returned the phone, the issues seems to be unresolved. I again gave the phone for service and they did service it and returned the phone but the issue is still unresolved. This has happened thrice phone has been given serviced but issue is unresolved. Still I am facing the same issues. I have to travel to service center taking a day off to my work. I am leaving with out my phone since 2months due to the problems with the device. I have no faith that the phone will be serviced and return to me with no issue. Hope I would get a better solution after I am raising the concern in here. I can share the IMEI number if concerned people who address this complaint can contact me.