HTC — HTC Mobile repair and service center iss

Narayanan Vancheeswaran

from Thane, Maharashtra

Website:

I had given my HTC 816 DUAL Simon mobile for repair in Thane Community telecommunications pvt Ltd on 29 Aug 2015 for battery charging issue. On 2nd October 2015 when I visited the mobile was not repaired as they were saying they did not get any response from me. But to my surprise I noticed that the mobile was damaged I.e the sum card slot has been tampered and the wide Clip was broken. The executive namely Manju Yadav was not willing to accept the same and she was very rude. They were refusing to give the shops in charge number and I had to leave the place with a big fight. Request your tintervention and further investigation.

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HTC India customer support has been notified about the posted complaint.

Oct 05, 2015

Updated by Narayanan Vancheeswaran The images have been enclosed below. Once again would like to reiterate that the sim card slot 1 has been damaged, the side clip for the sim card has been broken. Also note since the mobile was damaged by the HTC service center i had to take the mobile to another local service center and while checking the inner parts of mobile i realised that the battery charging slot also have been damaged.