HTC — HTC One E9s 20 days old mobile no power

Address:

Mumbai City, Maharashtra, 400069

Hi ref # 16IND[protected] I m prashant patil from andheri mobile no [protected] brought HTC one E9s 2 weeks back but now its complete no power spoke with khushal frm chat and i think chandan from Tech support team and after wasting 2 hrs combine thr final solution ws to visit service center nw tell me 1 thing if my working hrs are not matching with u r service center wt is the alternative option for that only u guys tech support team right becoz even laptop provider gv home service after online or chat troubleshooting so visited the mobile shop frm where i purchased the mobile thy are also saying same thing to visit service center and i[censored] want mobile replacement gv me the DOA (dead on arrival ) letter and above that he is telling me thy have machin in service center which can update firmware on dead phone also so nw here are options 1 ) you guys are going to send me DOA letter in mail with contact number for person who is going to verify that doa letter is issue by HTC 2) or u guys send me new mobile on my addr in 2-3 days 3) or i cant register a complaint in consumer form