HTC — Htc one e9s display broken

Address:	400042
Website:	www.htc.com

I Am saurabh shirdhankar, my cell no is [protected].
I had submitted my device HTC One E9S for repair for the LCD broken on 9th Feb, 2016 at HTC service center, Kurla, Mumbai.
The person their told me I will get my device maximum in 20 to 25 days time.During those days, I did not receive any call from the call center / service center.I was following up continuously with your team and they assured me I will get a call back on the update.
Neha from repair team called me & she confirm me don't worry about device.
Lot of time i will talk with your team but i don't get any good info. now i am serious. pls give me device otherwise replace my device.
Pls help otherwise i will take serious actions against HTC INDIA & HTC SERVICE CENTER KURLA.