HTC — Htc tvs electronics ltd.

Address:

New Delhi, Delhi

Htc authorised service centre tvs electronics ltd.

On 02-apr-2016 i gave my live working htc one dual for changing battery and power button. The service centre (Tvs electronics ltd., ansal plaza, new delhi, mr.Rajkamal) asked for one month time as spare battery was not in stock. After two weeks they call me telling that they changed the battery and power button but the screen has been damaged in the process of doing so and needs to be changed at cost of rs.11, 000.

The service centre is not willing to take responsibility of damaging the screen. This is a pure case of damage due to negligence. Tvs electronics ltd. Is not a road side repair shop. They are authorised service centre and are fully responsible for causing damage to phone during repair.

Please advise what legal action i can take against the company. This also seems to be a case of causing intentional damage for monetary gains.

Thanks
Ravi verma
+[protected]
[protected]@hotmail.com