HTC — Htc worst service

Address:

Mumbai City, Maharashtra, 400064

I m Akshay Poddar, my cell no is [protected].
I had submitted my device HTC One E9S IMEI NO: [protected] for repair for the LCD broken on 20th Feb, 2016 at HTC service center, Malad, Mumbai.

The person their told me I will get my device maximum in 10.
During those days, I did not receive any call from the call center / service center.I was following up continuously with your team and they assured me I will get a call back on the update.

It is already 20 days over till the date i have deposit my phone at your authorized service center to repair it but still they have not received the new part.

these are the reference service ticket ID:
16INCW09ENA001340
16IND[protected]
16INCW10ENA000780

looking forward for a positive response