HTC India — About htc desire 626 dual sim mobile

Address:	Khordha, Odisha
Website:	HTC.COM

Sir,
good morning, myself basudev satapathy, from bhadrak odisha. I have purchaged a htc 626 dual sim mobile on dated 14.03.2016 from m/s exclusive, plot no. 88/5, bapujee nagar, bhubaneswar.But since last fortnight of agust 2016, it is showing some problem . The mobile is getting switched off though there is 80-90 % charged showing in the mobile. Regarding this problem i have contacted the htc customer care office located at saheed nagar, bhubaneswar two times. They have not given me any token. First they told me to update the software and second time they told me to insert an original nano sim but not the cut one. What they have told me, i did like that but again it is showing the same problem. Sir i really mentally harassed. If a branded company like htc will not help the customer, then what is the fate of other customer. Intially i liked so much htc mobile and always insist my friend to purchage htc. But sir now i am having very bitter experience with it. So sir pls help me.
Yours faithfully,
basudev satapathy