HTC India — Battery issues

Address:Jaipur, Rajasthan, 302003
Website:www.htcindia.com

I komal kothari purchase htc 626g plus from satyam electronics m. I. Road jaipur on 28 may 2016. After few days the phone battery started draining very fast n on one day the phone switched off n didn't restart so i went to service center and told by them that my phone has some battery issues n will be corrected by them in 2-3 days. After that again on 23/09/2016 phone get switched off n again service center told me that battery has to be changed along with the charger n take 7-10 days... Now finally again on 13/12/2016 the same problem occurred so i went to service center for seeking a fair advice but instead of helping me one of the employee name miss varsha harresed me n abused me. Manager mr praveen kumar was not there so i called him n brief the whole matter. Although they repaired my phone but i m not satisfied with the product n service.
Htc has manufactured a poor quality product n i want refund.
I have lost hope in them n mentally n physically depressed by them.
Pls i want a fair decisions n help me out in this situation.
Thanks
Komal kothari
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HTC India customer support has been notified about the posted complaint.
Dec 14, 2016
Updated by Komal Rawat Kothari
My complaint is not resolved ...it is marked as resolved faultly . Pls help
Complaint comments 

Comments

Hi team HtC.

I am using htc one 8 from last one year. The ph is working perfectly fine, but when i go to settings to update it doesn't take any update. Even HTC has launched android version 7 nougat and ph is still working on 4.4.2 ..
Plz help me how can i get lattest update
Thanks for considering my msg..

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