HTC India — Cell phone problem

Address:600002

I bought a phone of HTC, model name is one X9. On 15.9.16 and I have given my phone for service more then four times.
First there was sensor problem and they said as there some software issue, then when I got it back there was gain some problem in Mike and display . And now again I hav given it in service 2nd time in this week. However they say it wil take 4-5 days to get a software update .
I need your help to get my phone replaced or to get a proper action against this.

Name: Abhinandan Chandak
Contact no. [protected]
Please see the attachment for the recent two services
+2 photos
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I bought this phone 3 months before and the battery drains at a drastic rate. The phone switches off autimatically and starts optimising apps. And this happens regulary almost twice a day. The phone heats up too much even tough i have resetted it once and uninstalled apps.

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