| Address: | Jhajjar, Haryana, 124507 | | Website: | Htc. Com |
I purchased desire 820 dual sim. serial no LC537yf80605 imei no [protected] on 16/6/2015 via invoice 9696 sai mobile Bahadurgarh (124507).
My phone start getting discharge fast. I showed it to shopkeeper .he told us to go to service centre in Delhi as no service centre in Bahadurgarh.
Since my job is Pvt one and official work.so I continue it with by charging two -three times a day. any how I went to Delhi at SK Enterprises HTC service centre near jakhira pul near inderlok metro station. At centre I was told that this charging problem is due to defect in mother board.I even argued when all functions are working perfectly how it can be defective. But he said in these phone mother board has to be changed and it will cost 6830 RS .and I was asked to collect after one week.
When I collected and paid amount. I asked to return my defective part.he denied and said if you need mother board then charges will have to pay double of amount .
I asked him to check charger, battery again. He said it to be OK.since I was in doubt and I enquired out of the way to a girls present there. What I understood is that they get it repaired locally in karolbagh. And give it to client. I belive that You can check the number present at mother board will be same.even I do not know why they kept sim along with set .it may possible that it would have been used.
I do not know why we are suffering.I have used so many phone, first time I encounter such a problem with so expensive phone that is start giving problems in just 10-12 months.and I paid for motherboard.
I returned home with set after mentally humiliated.
NOW STILL PROBLEM IS SAME. I think problem was must be with battery.
You should look in to matter. I don't have time to go consumers court.
Return my amount and replace my phone with new one since this problem seems to be a manufactured one. And have service centre appropriate and camera should be there. Even ATM is no near to your office. It is non approachable via public transport
Vijay dandeva
[protected]
Sir same problem is there. Was this information helpful? | 
My Ticket Number [protected] we had submit my mobile so many day and Repair Quotation also approve on same date which your company send to me so please send my mobile with in 2 day.
otherwise i want to stand by unit .
Thanks
Rakesh Sonawane