Address: | Mumbai City, Maharashtra, 400701 | Website: | www.htc.com |
Date of Incident 1 - August
Date of Repair 2 - 25th Sep 2015
Ticket No. 2 - 15INA[protected]
HTC Customer care No. - [protected]
Description - I have visited the HTC service centre twice with my same handset with same problem both the times they gave me the handset back stating that it is repaired and will work fine but that wasn't the case and still the same problem exists along with few more problems the problems which i was facing, for which i submitted the phone to service centre was that my content on the sd card gets auto corrupt but after the two times repair on the handset the problem still exists and its now auto restarting as well so i asked the customer care to replace my handset and give me same new handset because HTC is not able to repair it but despite of multiple escalations they didn't respond and my handset is still having the same problem despite of multiple repairs on it i just want my handset to be replaced...
Resolution - Replacement (New Handset) Was this information helpful? |
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