HTC India — Delay in delivery my mobile handset for repairs htc desire 626 lte

Address:	700008
Website:	htc.com

Model-htc desire 626 lte, part no.-99haeh036-00. Expct reutrn dt.-31/08/2016. It is very ridiculous that the mobile handset deposited on 17/08/2016 is yet to be received by me duly repaired although more than 11 days has passed. On inquiring yesterday i am told by ms. Poulomi ganguly at 2.00 p. M. That the parts are not available and hence i have to wait for an indefinite period till these are available. No time frame could be promised by her. Today also i talked to your customer servic e (Preeti and shipra at 9.35 a. M. And 10.20 a. M.) and am told that imei no.-[protected] can not be located by them and advised me to visit service centre and contact her from there so that they can talk to your service centre people directly. I would request you to kindly see into this matter urgently and resolve the case at the earliest.