HTC India — Ear speaker issue

Address:	421202
Website:	[email protected]

Dear Sir,
HTC 828 handset is submitted due to ear speaker issue to Akshay enterprises at Kalyan (Thane) on 21/01/2017. Till date ear speaker problem is not resolve & not any kind of feed back from there end.Day to day how much important phone is not necessary to explain. Official mail, phone Nos, Bank apps for all we have to be dependent on phone.
My ticket no is;- [protected], Today almost more than 25 days passes. Please tell me what is the use of CRM department, such a poor services was not excepted from international company like HTC. I had on line chat & already contected to your call center hardly got response.
Please considering my case on priority do the needful, otherwise same will be escalated