HTC India — Earphone sound very low

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	www.htc.com

I have a phone desire 828 dual sim and it is in under warranty, i have visited to the service centre on 14/06/2016. they told me that you have a new earphone in about 2 or 3 days. but now, its been a month but i am getting the same reply " sir wait for 2 or 3 days". what are the service you provide to the customer. if you person can't able to give the services just tell it to the customer, that you just sell it you don't provide its service. now the question arise as i don't have my ear phone since 1 month then would you increase the warranty of my ear phone as i am not using it.in my point of view very poor service, i have never seen such a poor service of any product. your so cool service center that give u always worst answer is known as hcl service ltd. c-6, gf, rdc, raj nagar, ghaziabad, ph. no.[protected]. htc you have a good repo.in the market of your mobile phones, don't ruin it with your services.