Address: | Vadodara, Gujarat, 390011 | Website: | www.htc.com |
Respected sir/mem,
I Kunj Patel from Vadodara, gujarat, india. I hope you help me to solve my problem about the phone.I have htc desire 826 gsm+cdma in this phone bettery heating issue occurs.also there is one another issue that before restart the phone the bettery level is 25% and after the restart is completed the bettery level is 7% i hope tjis ratio is not good when restarting the phone.
I went to Htc Care in Vadodara two times.i say them same issue.they tell me please submit your phone and we call after the repire it.they gave back my phone next day.both time they are nothing do they only done the "Factory Reset".when factory reset done approximately one month this phone running good but same issue occurs.Both time they done same problem.
When the phone heat the phone cant charge .I saw you what is occur while heating the phone in attachment about the screen shot.there is on the bettery level indicator some symbol occur and bettery cant charge and its constantly decrease the level.and the notification light while charging is not constantly work, its start its off, its start its off.
I hope you understand my problem and giving me positive replay or ans and suggest me what i do now.please sir give me fast replay because my phobe warranty or gerranty ending in some time.
My contact number~ [protected] & [protected](5 pm to 12 pm)
IMEI - [protected]
Model- htc desire 826 gsm+cdma.
Thank you.
Your faithfully,
Kunj Patel
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I had purchase a new HTC 828, on 6th Oct-2016 from Preetvihar, Hotspot. of RS 17500
From the first day my phone is not having battry back up. I had tried to contact to HTC helpline but no response from that peoples.
NO BATTERY BACK UP FROM THE FIRST DAY...
KINDLY GIVE ME THE SOLUTION ASAP
Regards,
Shivali Msheshwari
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