| Address: | Alwar, Rajasthan, 301019 |
From:- date : 02/06/16
Ashwani grover
L-326, ashiana aangan
Bhiwadi-301019 (Raj)
Mob;-[protected]
Dear sir/mam,
I bought a htc desire 816 dual sim mobile on 14.07.2014. Vide bill no[protected] amountfrom
Life style digital store, g/floor 31, v square mall, bhiwadi - (Rajasthan).
Other details of the mobile is as under:-
Imei no – [protected]
Serial no fa 46 rmz 00428
I regret to write from very beginning i am facing a trouble in the device.In the warranty period
Of one year i have submitted the device to authorised htc care services centre at least three
To four time and found various technical faults.
Some of the details i am quoting for your reference, but ticket no and date can be very care
Center and toll free complaints
Sr no date ticket no htc care service centre
[protected] or19-08-14 toll free – 14ind[protected] first mobile, jaipur
[protected] toll free-14ind[protected]
16-12-14 ticket no : 14ina[protected] htc care center, universal
Telicom and traders lg-06
Devi place, gurgaon
[protected] toll free-15ind28002074 same as above
4 payment receipt no :
Del[protected] dtd
28-01-16
16ina50007137 shyam mobile care, hari ram
Ram market, bhiwadi
(Rajasthan)
5 payment receipt no :
Del[protected] dtd
12-05-16
[protected] shyam mobile care, hari ram
Ram market, bhiwadi
(Rajasthan)
[protected] toll free [protected] rear camera not found after
Ervice from shyam mobile
Care, hari ram ram
Market, bhiwadi (Rajasthan)
After making at least six time repairing mobile is still not functioning and facing same problem
Of sr no 04&05 (Sim assessing problem within fifteen days)
I have visited again to shyam mobile care, he tried to resolve the problem and last phone sim
Trey damaged completely, he again ask to submit the device for paid repairing
During one and half year i got mental stress and facing all services problem.
I have loose trust of your product; i also got harassment and lost my important documents and
Numbers
Definitely i am going to share my problem with my friends, relatives and with my business
Associates and i will insist not to purchase of your product.
I never expect a company like htc who will provide this type of faulty devices and services
I hope you will under my problem and replace with new one.
An early action and response in this regard will be appreciable
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