HTC India — Faulty product and non responsive customer care

Address:560066
Website:www.htc.com/in/contact/chat

Bought the phone on 17/06/16 and got speaker issue within 20 days. When gave it to service centre, they asked me to wait for some time till they receive the parts. Waited for a week and didn't get any response. Hence gave it to them on july 17th and they gave back without repair as i asked for replacement. Submitted again on august 18 to get it repaired. No proper response till now. I asked them today and i was told its repaired and ready to pack. But date cannot be given on which date i can receive it.

Model: htc desire 628 dual sim
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HTC India customer support has been notified about the posted complaint.
Sep 03, 2016
aarti kolte's response
Yes
Sep 03, 2016
aarti kolte's response
Compy is veryyy bad
Sep 08, 2016
Updated by Afsal KH
Escalation Ticket Number: [protected]
Complaint comments 

Comments

My mo is not workig i m so sad about that soo i m complaing of the compy ur not good compy my money was wasted on this mo I m very fadeup ur compy soooo bad compy in this wrld and not good service My mony should be retain i havetooooooo

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