HTC India — Handset service not satisfaction

shree a

Address:

580114

Dear sir,
I got your brand mobile phone on 1st jan 2016 .HTC DESIRE 826 DUAL SIM
IMEM -[protected]
but now I have been facing lot of issues on handset .. I have given for service but not clear fully .. it's only satisfied for few days only, then issue again reaccuring after 2 months of a handset get servised or repaired ..so embarrassing for using .. I given service for 2 times for same reason .. now it has been continued
1st - camara lens gets sctratched without any physical affect or damage (although we caring with secure cover)
2nd - battery getting drained very soon when we start to using internet 2g network .
These 2 issue again n again reaccuring after 2 to 3 months of handset repair serviced.. so I have high getting promblem on using handset so .. kindly replaced my handset finally .. there is some technical promblem is there handset ... I want new handset itself my request . Kindly solve issues soon ..

Thanking

+1 photos

Was this information helpful?

No (0)

Yes (0)

HTC India customer support has been notified about the posted complaint.

Jun 12, 2016

Updated by shree a Dear sir/madam,
your brand mobile phone on 1st jan 2016 .HTC DESIRE 826 DUAL SIM
IMEM -[protected]
but now I have been facing lot of issues on handset .. I have given for service but not clear fully .. it was satisfied for few days only, then issue again reoccurring after 2 months of a handset got service or repaired ..so embarrassing for using .. I gave service for 2 times for same reason .. now it has been continued. Issues are like
1st - camera lens gets scratched without any physical affect or damage (although we are caring with secure & good panel cover)
2nd - battery getting drained very fast when we start to using internet 2g network . ( 30- 35% reduced for 1hours )
These 2 issue again n again reoccurring after 2 to 3 months of handset got repaired.. so I have high getting problem on using handset, so take this as serious severity from my feedback, I lost my patients for every time to give for servicing, so that I want new handset itself my request . Kindly replaced my handset as soon as possible..
Thanking