HTC India — HTC 526 G+ dual sim

Address:

144001

Hi Team,

I purchased an HTC 526 G+ dual sim on 9th March 2015 from Jalandhar, Punjab. But within one year the glossy black back cover is ripped off due to the manufacturing defect and when I went to the service center for cover replacement, they refused to raise a request for the same.
Could you please look into the matter seriously and help me in resolving the issue. Its has really been a headache buying this mobile.

PS: I went twice to the service center for my complaint but they dindn't respond properly.