HTC India — Htc 626g plus

gurjot0204

from Nawanshahr, Punjab

Address:	147001
Website:	www.htc.com/in

My cell was having speaker problem, for which i submitted my cell at HTC service center, Leela Bhawan, Patiala, Punjab on 14th May, 2016 with a promise by service representative to give well conditioned cell back in 2-3 day period.
Till date, I have not received my cell back and when i get in touch with service center manager, Mr. Rahul at[protected], I get same answer every time that the part for replacement has been ordered and are waiting for it to arrive at center.
Since 22 days, what is the stand of company on customer service, is the company making fool of people and harassing the customers.

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Comments

gurjot0204

from Nawanshahr, Punjab

I have visited service center many times and call them on daily basis.
My request to the consumer forum department is to take a strict action against HTC company, I have not wondered in my wildest of dreams that a company with such a big and renowned name will provide such poor service to consumer.