I bought HTC 728 dual having faith in company in Feb 2016 with rupee of 15k and due to good monsoon with high humidity (I am living in delhi )I got problem in mobile related to charging . when I went to authorized service center of HTC they told me that my motherboard had crashed and had to change for proper working and they wanted me to change my mother board with rupee 10k with in warranty period. I asked him that my set is under warranty and I have not used it even 6 month properly and your companies mobile doesn't hold high humidity around 60-70% (which is normal in India ) while other companies set hold it. And now you wanted me to pay 10k extra in warranty period and they also told me that company only provide warranty on software issue ( what the hell HTC why are you here in India) . It seems that with in 6 month I have to pay 25k rupee to a useless and ragged set and next year if EL-Nino would not dominate so I will have to pay 10k rupee extra to motherboard because your set can't handle India's climate change so my question is what are you doing here in India so go else where and why you sucking our money .We already allowed a lot of companies with very good hand set and please we don't want you to increase our DIGITAL KACHARA
Was this information helpful?
No (0)
Yes (0)
HTC India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment