HTC India — Htc 826 desire

Address:	Thane, Maharashtra, 400615
Website:	HTC

This is with regard my htc 826 desire phone repair service.

I had bought htc 826 desire on 22.10.2015. The warranty of phone is of 1 year.

The phone didn’t boot nor was the phone getting charged on 25/06/2016.
The phone was handed to the htc service centre at thane india on 27/06/2016.

They said that the mother board and the lower board of phone needs to be replaced.
They confirmed that the parts would come that week and i would get my phone.

Till date i have not received my phone.
The reply of customer care is that it will require few more working days.
The exact time frame required for the repair is not being revealed.

Now the service centre guys don’t answer the phone calls & customer care guys insist that i should talk with service centre people.

Also the trailing mails were sent to the htc india customer care.

All this is causing a lot of inconvenience to me.

I need my phone repaired or a new phone earliest.