| Address: | 411001 | | Website: | htc |
I had purchased HTC Desire 826 Dual Sim on 18/04/2015 at Rs 26500/- . within five months i am shocked as the devise is not working properly which is used regularly. It was big problem when i was outdoor with this phone and when i got struck by mobile. . So i went to customer service center of HTC and wanted to replace the product they just said its not possible to replace the product but they can repair it. no one is giving proper answer & They said to handover the device then i asked what will be my point of contact as there is no mobile with me rightnow, they simply said its your headache..Now i think I had unnecessarily invested in HTC product as HTC is not at all care for customet n services. Whenever i try to contact service center, the line is always busy. Customer support([protected]) is connected but they say they will give me updates after 24-48 hr time. Now i want to tell all people please don't buy any mobile without checking there problems. And take from a reputed company which is prompt in service if any occurs in future. I expect at least HTC being its preliminary responsibility will serve the customer and wil resove my complaint immediatly my mobile no is-[protected] Was this information helpful? | 
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