HTC India — htc desire 728

Address:

Kamrup Metropolitan, Assam

It's really disgusting and i regret buying a htc phone. I purchased a htc desire 728g phone that costed me 16000 on 3rd september 2016 and started giving me battery problems after 2-3 months. If i charged my mobile and then kept it for sometime then from 100% it would come down to 50%. On june, 2017 i went to the htc centre to repair my phone. They said that they don't have some parts at the moment to repair my phone so asked me to come the next week and as it was under the warranty period, so they said that it will be free of cost. After some days i went there again and after waiting for 2 hours they said that "you have opened the cell phone and a wire is missing! And if we have to repair it, it will cost you 1500". I mean like what the hell is this. I swear to god i haven't used that cell properly and i can't open the battery! How can someone be so greedy? Really angry with you'll. Better improve your customer care service. I am from assam. Kindly hear my request and do something asap.