HTC India — HTC desire 828 32gb overheating it might explode.

Address:

400706

I have been using HTC mobiles for a long time. I am a great fan of HTC mobile.But in recent time I had a very bad experience with the new HTC handset 828 32GB dual sim.

Using HTC for a pretty long time same I recommend my friend to buy a new HTC hand set. On my advice he agreed to go for HTC. We both brought a HTC desire 828 32GB Dual sim from Shreeji Mobile shop at Vashi ( navi Mumbai ) on 1st of July 2016.

Within few days of purchase of the new handset we started experiencing problem in the handset. It started to heat up a lot, battery started to drain very quickly. we had to charge the handset twice or thrice in a day. we had to carry power blank with us.I had severely pain and icthing in my ear so i went to my family doctor and he said he to avoid using my phone ( that was due to over heating of my handset ). My friend had to even change his display of his new mobile due too over heating, he did that in your service center.

We went back to Shreeji Mibole store ( Vashi ) to complaint about the handset but the owner of the Store straight way said that he no longer is keen in selling HTC handset and reduce the stock too. We went to the service center at Vashi, Haware Fantasia Business Park, but it was of no use. They had a very unsatisfied answer.

I am still facing the pain in my left ear due to the heating of the HTC handset. I request you to change the handset and give us a new good quality handset or please refund our money. We you can not help us then I have to take my illegal action.