HTC India — htc mobile model 828 ds technical problems | |||||
My ticket no.[protected],[protected] Dear sir I had purchased a htc mobile model 828 ds on dated 22/03/2017 from potheys life style, but after that i had continuously faced the technical problems in auto off, low battery backup and network problems. The authorised service center of htc mobile is access technology, 25/729 opp. Govt thycaud hospital, trivandrum kerala 695014. I had submitted my mobile on dated 11/11/2017 at that service center. {ticket no [protected]} i went to the service center on 21/11/2017 and the response was they have not yet received and will take 4 days. And when i called on daily the response was the mobile has not yet reached and they dont have any idea that when it will reached... Is this the response which they give to their customers? Finally i called customer care on 30 /11 2017 they promised me to the problem is solved on 48 hours. They have no solved the problem. Then l called the costumer care on 2/12/2017 the customer care adviser will not give me the satisfied answer. I was also sending a mail on 4/12/2017, 07 / 12/ 2017 and 15/ 12 /2017 not receive my mobile to this time[protected] Kesavan kc Chief editor Amrita television Gandhi nager vazhuthakad Trivandrum Was this information helpful? | |||||
HTC India customer support has been notified about the posted complaint. | |||||
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