HTC India — Htc service is harassing the consumers

Address:	Jammu, Jammu and Kashmir, 180005
Website:	://www.consumercomplaints.in

Sir i have purchased htc desire 828 dual sim but the camera quality of my phone is not good and car mode automatically turns on so I submitted my phone which ia in warranty to collection centre of htc on 2 jan 2017 and recieved on 16 jan 2017 but they have not fixed the issue and asked me to re submit the phone. I have done the same on 25th of jan 2017 but they create job sheet on 31th of jan 2017.
They told me that I will get my phone with in 7days but i havenot recieved yet and the tracking id provided by them is invalid.
I request you to please look after my matter as soon as possible.
Also they are not helpful and mix up my matter with some body's else matter which results in great confusion. Also they create a wrong jobsheet with name Rahul kumar