HTC India — I'm complaining about htc desire 616 dual sim

Address:

Malappuram, Kerala

I'm complaining about htc desire 616 dual sim fone .. some time feel no key in my screen.display automatically zoomed and no way for backward key.. next problem is automatically lossing phone storage hanging phone software.my is on the of dead feel.phone software not connecting updatation automatically .wifi connected updatation not working.this type software complaits and phone storage lossing problems feeeling all type htc mobile phones.phone storage lossing caused to loss aal my datas in memmory card.what are you thinking now htc mobile company... this type phones completely punishing all costomers times...i am used my phone about 1 year only. now this phone dead feel.. what the cause of this problem of my phone?
why the phone software not connecting wifi automatic updatation feeld?