HTC India — NO RESPONSE FROM HTC SERVICE CENTER

Address:

Indore, Madhya Pradesh

I'm a user of HTC One I had given my phone on 13/03/2015 for microphone issues. While i gave my phone i was told its a mic issue and now I'm being told the issue is with motherboard and it has to be changed which is costing of Rs 16000. My Phone was working flawlessly except Mic while i handed over to ur service center. My ticket no is 15INA[protected]. Senior representative Rohit was handling my case and he asked me to reject the quotation and told me i'll get my phone repaired and give it back to me While i got my phone back i realised that its not repaired and again he asked me to Re submit Its been more than a month and I'm without my phone due to which i have missed out all my contacts as well as important mails on the go. There's no update HTC is giving me and i hardly can see anyone supporting me from ur end Kindly look into the matter and resolve it ASAP to avoid any consequences.