HTC India — Non resolution of defect in my mobile phone

Address:	Mumbai City, Maharashtra
Website:	HTC India

I submitted my mobile i.e. HTC Desire 826 desire to a collection point of HTC in Vashi. I had problem of sim card not getting detected in my phone. So, when I checked for the status of my phone, they told me that my display screen is also cracked and will replace my display screen and also made a quotation of Rs. 8550/- for the same. When I gave my mobile phone to service centre that time I was not having any issues with the screen. So I rejected the quotation. When I went to collect my phone from the collection point, I found out that the back cover of my phone was fully damaged and phone was not in good condition. I complained about the same but no action was taken. I request you to replace my phone as it is in warranty and damaged in service centre.