HTC India — Non-servicing of my htc desire 820g+ mobile under warranty | |||||
This is to inform you that i brought htc desire 820 g+ dual sim mobile from e-zoone, noida branch, delhincr on dated 26/8/2016 vide invoice no 91865316 vide order no [protected]. last few days, my mobiles display disappared i am not able to charge the mobile. On dated 23/07/2016, i visited noida sector -2 center to check the mobile. the person attending the same told me that this mobile is under warranty, and told to bring the warranty card. today morning i visited the same branch, one lady was sitting there, she is not seen any thing, she is simply telling that if mother board i have to pay rs.7000/- and other parts rs.12000/- plus 240 for checking the mobile. total cost it comes 19240/-. when i told what should i do, it is under warranty she is not bothered to look into the problem, she told me that deposit rs.240/- to diagnose the problem. after waiting 40/45 minutes she told me i have to pay rs.7000/- + 240+... as my motherboard not working. i requested her to rectify as my phone is under warranty. on saturday 23/7/2016 they told the mobile is under warranty i need not pay any thing. after that she collected rs.230/- for diagnosis the problem. Was this information helpful? | |||||
HTC India customer support has been notified about the posted complaint. | |||||
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