| Address: | Kolkata, West Bengal | | Website: | HTC |
This is to inform you that i am astounded with the quality of your products.
One of my biggest mistake was to trust in the goodwill of HTC.
I bought the product - HTC One E9s Dual Sim 16GB on the 4th of March, 2016, the display of the device broke within 2 weeks o[censored]sage. I paid an amount of Rs.6100 (approx) for its repair.
Then again within a week the display cracked and since then it has been a piece of garbage.
The device is said to have Gorilla Glass for protection but unfortunately your product is not true to what it says . I have invested a sum of Rs.17900+6100 = Rs.24000 in a product which has not even lasted for a month.
Changing the display again would cost me Rs.6100 again but there is no guarantee that it will not break again. Moreover its come to my knowledge that most of the HTC One E9s handsets have been facing the same issue regarding its display being so delicate. Please try improving your quality and provide me an appropriate redress to this issue. Was this information helpful? | 
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