| Address: | Ahmedabad, Gujarat, 382024 | | Website: | www.htc.com |
I have purchased my HTC desire 826 Mobile in April'2015 and since then I'm facing problem with Camera and phone rebooting and power on. During warranty period, I had submitted my device for 4-5 times and I had requested them to give me permanent solution. Now, on 8th Nov., 2016 (Not in warranty), Once again I have submitted device for rebooting issue (For the same issue I have submitted the device in April'16 in warranty period) and as I have to pay this time outside warranty period, HTC is saying that it is required to change Mother board for which INR 14500 is the cost. Also, this has been not informed by service center but it was informed by their customer care center (Over phone) when I discussed about my issue.
They are always arguing that their customer service center has called but phone was not reachable but it was wrong input as their customer care executives can easily contact me whenever they want.
I'm fed up of this device and why I should pay for the same fault which was during warranty period and HTC has not repaired properly.
I'm in the interest of replacement of my device or money back along with mental harassment claim. Was this information helpful? | 
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