HTC India — Regarding my htc mobile

chandansoni

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400078
Website:	www.htc.com

I have purchese the htc mobile in 13th mar 2016, i got some issued in mobile, so i submitted the mobile in service center in tvs electronics ltd iin teen hath naka in thane on 22nd mar 2016, and i told them to replace the mobile, because i am getting to much problem in mobile, but their engineer told me there is no problem in hand set, there is no another options for me, but after some days i getting to much problem in mobile, and i again visited in service center on 29th april 2016 and the found the problem in mobile, in mobile they change the mother board two time but still problem is not solved till today, some time service center is saying we will replace your mobile, but sill they are not replace and not provide me another mobile, from long time i am getting to much harassment from service center and from customer care no boty is helping me proparly, so i request to u please see the matter and take the action on them.

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HTC India customer support has been notified about the posted complaint.

May 31, 2016

Updated by chandansoni Yesterday I have mailed but I not mansion the Mobil IME no, so my Mobil IME no : [protected], so please take the action on them.

Thanking you
Chandan Singh
[protected]

May 31, 2016

Updated by chandansoni I am chandan singh, I have purchase the new HTC mobile on 13the March 2016, and mobile ime no : [protected] when I am using the mobile I am getting issue in mobile when I call to any body they cannot hear my voice properly, so I went to HTC authorized service center in TVS ELECTRONIC LTD and the address is enternity mall teen hath naka thane on 22nd march 2016, and I explain the problem in mobile but the engineer check the mobile and told me there is no problem in mobile, I have no another option I went from there but my issue is not solve, after few day again I went so same service center and I submitted my mobile they found the mother board issue and they changed the parts and return me on 12th APRIL2016 I can't able to go, so I send my brother, when I checked the mobile the problem is not solved, so again I went to same service center on 16the April2016 and submitted the mobile they aging check and found the issue, and again they changed the mother board and call me on 24th April 2016. and told me your mobile is repaired I went personally to service center I check the mobile but issue is not solve at the same time I told them and show the problem again at same time they are submitted my mobile and told me that we will replace you mobile but still they are not provide me new mobile, from last one month I am getting to much harassment by service center and from HTC customer care also no body was helping me, so please I request you to see the matter and take the quick action on HTC mobile

Thanking you

Chandan singh
[protected]